Encrypted Support Center
Secure communication infrastructure for the DrugHub Market ecosystem. All interactions are subject to strict cryptographic verification.
SECURITY PROTOCOL: All email communications MUST be PGP signed. Unsigned messages are automatically discarded by the server daemon to prevent social engineering attacks.
Market Tickets
Primary Support Channel
For active users with account access. The internal ticket system is the fastest way to resolve order disputes, deposit issues, and vendor queries.
Access via Main Onion:
vmmrsxkevd5j2krt6qo3nw5saj555bbte3hc27lrjkadljxu43sfkcqd.onion
- ✓ End-to-End Encrypted
- ✓ < 4 Hour Response
Email Administration
Account Recovery & Appeals
For users unable to access their accounts or for general press/security inquiries. PGP encryption is mandatory for all incoming mail.
Official Address:
[email protected]
- ! PGP Key Required
- ✓ 24 Hour Response
Vendor Onboarding
Business Inquiries
Established vendors from other markets (Archetyp, Abacus) may apply for bond waivers. Verification of PGP ownership from external profiles is required.
Application Route:
Dashboard > Vendor > Apply- ✓ Priority Handling
- ✓ Automated Bond System
Official Administration PGP Key
-----BEGIN PGP PUBLIC KEY BLOCK----- mQINBGT5r6ABEAC9tQ1XyZ5k8j9l0n4o3p2q1rS8tU7vW6xY5z0a1b2c3d4e5f6g 7h8i9j0k1l2m3n4o5p6q7r8s9t0u1v2w3x4y5z6a7b8c9d0e1f2g3h4i5j6k7l8m 9n0o1p2q3r4s5t6u7v8w9x0y1z2a3b4c5d6e7f8g9h0i1j2k3l4m5n6o7p8q9r0s 1t2u3v4w5x6y7z8a9b0c1d2e3f4g5h6i7j8k9l0m1n2o3p4q5r6s7t8u9v0w1x2y 3z4a5b6c7d8e9f0g1h2i3j4k5l6m7n8o9p0q1r2s3t4u5v6w7x8y9z0a1b2c3d4e 5f6g7h8i9j0k1l2m3n4o5p6q7r8s9t0u1v2w3x4y5z6a7b8c9d0e1f2g3h4i5j6k 7l8m9n0o1p2q3r4s5t6u7v8w9x0y1z2a3b4c5d6e7f8g9h0i1j2k3l4m5n6o7p8q 9r0s1t2u3v4w5x6y7z8a9b0c1d2e3f4g5h6i7j8k9l0m1n2o3p4q5r6s7t8u9v0w 1x2y3z4a5b6c7d8e9f0g1h2i3j4k5l6m7n8o9p0q1r2s3t4u5v6w7x8y9z0a1b2c 3d4e5f6g7h8i9j0k1l2m3n4o5p6q7r8s9t0u1v2w3x4y5z6a7b8c9d0e1f2g3h4i 5j6k7l8m9n0o1p2q3r4s5t6u7v8w9x0y1z2a3b4c5d6e7f8g9h0i1j2k3l4m5n6o 7p8q9r0s1t2u3v4w5x6y7z8a9b0c1d2e3f4g5h6i7j8k9l0m1n2o3p4q5r6s7t8u 9v0w1x2y3z4a5b6c7d8e9f0g1h2i3j4k5l6m7n8o9p0q1r2s3t4u5v6w7x8y9z0a 1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6q7r8s9t0u1v2w3x4y5z6a7b8c9d0e1f2g 3h4i5j6k7l8m9n0o1p2q3r4s5t6u7v8w9x0y1z2a3b4c5d6e7f8g9h0i1j2k3l4m =J7k2 -----END PGP PUBLIC KEY BLOCK-----
Communication Protocol
ACCEPTED
- Encrypted messages using the key above.
- Detailed descriptions of technical issues.
- Transaction IDs (TXID) for deposit inquiries.
- Vendor bond waiver applications with proof.
REJECTED
- Plain text (unencrypted) emails.
- Requests to complete deals off-market.
- Phishing links or executable attachments.
- Duplicate tickets for the same issue.